Hire & Rental Australasia Article

September 2007

Introduced just over 12 months ago the all Australian and New Zealand HirePOS Hire Rental and Booking Software, has proved to be the answer that small to medium sized Hire Business required.

Interviewing the 2 characters (Shayne and Pete) responsible for the program recently, Hire and Rental Magazine asked them why the program had gained great acceptance in an already crowded software market.

HirePOS:
We believe the main reason for the programs acceptance has been our ability to listen to our clients needs and produce a program that is simple to install, easy to use, yet adaptable to individual business needs. Yet above all, have access to support that is in real time, from people that were prepared to listen to them and fulfil their needs.

Hire and Rental:
What do you guys see as the major advantages of the program?

HirePOS:
Firstly it only takes a few minutes to install and it does this automatically from a safe link sent to the interested party.
Secondly, when it loads it comes with a demonstration database that enables the user to see how all facets of the program work, as well as having a blank database that enables the user to load some of their own items, customers etc. That way they can see how HirePOS will work in their own business.
Thirdly, there is no heavy sales pitch, just a follow-up call to see if they need assistance with their setup and to answer any initial queries.

Hire and Rental:
What does the program cost now?

HirePOS:
Firstly there are no initial costs to load the program or to seek advice on the best way to set it up for their business.
All pricing is available from our website, just go to: http://www.hirepos.com.au/ and select the prices tab. Each version shows what is included in the package, and the prices for additional modules if required are included toward the bottom of the page. Optional annual upgrade fee costs are also included for the potential client’s reference. There are no hidden costs and you only purchase what you need for your business. Updated versions and additional modules and equipment can be added at any stage.

Hire and Rental:
How can the program be modified to suit a specific business?

HirePOS:
As mentioned before the success of HirePOS has been its ability to be able to be easily modified to suit a clients business, however it also has evolved because it now encompasses many of our client’s ideas, eg Lag Times, Public Holidays etc, just to name a few.
Invoices with business logos, specific customised invoices, specialist reports, additional functions that can be accessed by preference buttons are all ways of customising the program.
The 3 versions available are also ways of optioning HirePOS to suit your business. From the Bookings only edition that has been widely accepted in charity organisations, to the Standard edition for those that wish to run 3rd party Bookkeeping software and finally to our Bookkeeping edition that has proved an absolute winner, because of its simplicity, yet is detailed enough to satisfy the most discerning accountant and bookkeeper.

Hire and Rental:
It has been bantered around that users of other programs have complained of lengthy setup and learning times. How would you say HirePOS rate in these areas?

HirePOS:
We have actually had clients look at the program, install it themselves and have had it in use the same day or next day. While this is not the normal (we always encourage potential clients to work with the program first), there is no reason why this cannot happen.

Hire and Rental:
Surely you must have been there to help them.

HirePOS:
Actually no. The program comes with built in help files and if that does not do the trick, people ring us and we ring them back promptly or they contact us through Skype or MSN to help solve their queries. We even have the ability to have clients show us what they are doing on their own computers in real time.
We have clients all over Australia and New Zealand and we have never had to do an actual installation. That is the beauty of the program. With today’s technology we find on site training costly and unnecessary.

Hire and Rental:
What if a potential client has current records of customers and items in their present system and they don’t want to go through the process of loading that data in HirePOS?

HirePOS:
At HirePOS that is not an issue.
If a client wants us to (and most do), all they need to do is send us a file by via email, we import the data into a new database for them and send it back to them, usually the same or next day. That is all part of the service and at no additional cost.
Some files we have received have consisted of upwards of 5000 entries.

Hire and Rental:
What are some of the additional features that have been added to the program in the last 12months?

HirePOS:
Just to name a few; Holidays prompts, Lag time, issue and return multiples of an item on the one invoice, the Availability Screen view can now be viewed to an hourly level, Help buttons now give you the option to open the latest help documents directly from Website, a modified 'Returns' Screen is optioned to search by Customer or item or a specific delivery address. Item Types can be setup as Components as well if required which can be useful for tracking individual item components for stock control purposes. Customers Special Discount Prices - Discount % can now be applied to specific items for specific customers. Optional Invoicing price function allows the operator to print invoices in either “as entered” fashion or by category

Hire and Rental:
Ok so how do people get in contact with you?

HirePOS:
Besides having our details in the service directory of this magazine, we can be contacted directly by calling Pete on 0359684552 or Shayne on 0354825237, emailing your enquiry to hirepos@hirepos.com.au or jumping on our website at www.hirepos.com.au and following the links.

HirePOS has been designed to assist the users not just in keeping a much closer eye on their equipment and being able to track it, but to be able to see who is using it, when it is being used, but to also generate the necessary reports that will assist you in running the business much more efficiently.
The program does not continually challenge the user it assists them to help solve problems such as scheduling, what equipment needs to be purchased next, what equipment is not giving them a return and finally it advises them and their accountants of where they can make adjustment in their operations to give them a better return.
HirePOS is value for money, reliable, responsive, easy to use and adaptable and flexible. Just try it and find out for yourself, there is no obligation.