HirePOS® Hire and Rental Software
Last Updated: Sept 2026
We are very happy that you are interested in using the HirePOS® software, and just need to cover some terms of use to ensure you are clear on your obligations, entitlements, and limitations when using HirePOS. This document, when accepted by you, will define your legal right and obligations around the use of our software.
Acceptance of this document in its entirety is a requirement of use. If you are unable to accept all points in the following terms and conditions, we will be unable to provide you with use of the HirePOS® Software.
Throughout this document, there are certain words that have a particular meaning or definition. These words are listed here along with their corresponding definitions as they apply to this agreement.
Bank Feeds is a feature in HirePOS®, and other applications, that allows the user the ability to easily, electronically receive updates of transactions from your selected bank account(s) into your accounting or bookkeeping suite for the purposes of performing bank reconciliations.
Credit Card means a credit card, debit card, or similar, issued by a bank for processing transactions through a payment network like Mastercard, Visa, or similar.
Eftpos Integration is a feature offered within HirePOS that allows you to initiate the process of charging a card on your supported EFTPOS device, and subsequently updates HirePOS with receipt details of the completed transaction.
HirePOS means the software as a service (SaaS) product HirePOS®, that these terms are applicable to and which is provided to you by Innercircle Technology Pty Ltd on a subscription basis.
Including, Includes are not terms of limitation. For the purposes of these terms and conditions, it is to be understood as, “including, but not limited to”.
Innercircle Technology, our, us, we means the entity Innercircle Technology Pty Ltd, with whom you are entering into this agreement with, and pay subscription fees in order to use HirePOS®.
Loss or Claim means any loss, liability, claim, action, proceeding, damage, compensation, cost or expense, whether historical, current or projected (including all reasonable legal costs and expenses), including liability in tort and any consequential or economic losses.
Payment Gateway means an online service that allows you to charge a credit card by entering the card numbers on screen. The funds are then transferred into the charging party’s bank account.
Personal Information means information or an opinion about an identified individual, or an individual who is reasonably identifiable (Australian Privacy Act 1988)
Pricing Plan means the base price and any additional fees applicable to your subscription based on your users, modules, features, usage and other inclusions.
Privacy Act means the Privacy Act 1988, if you accept these Terms in Australia; or the Privacy Act 2020 if you accept these Terms in New Zealand; each as updated, amended or replaced.
Subscriber means the person or entity initially signing up for a trial or subscription, and accepting the terms at the same time. The subscriber is solely responsible for paying for the subscription.
Subscription Period means the applicable billing period for your HirePOS subscription, ordinarily commencing on the first day of a calendar month and ending on the last day of that calendar month, unless otherwise expressly agreed.
Third-party app or service means an application or service offered by a third party to integrate and be used in conjunction with HirePOS.
User or Invited User means any person authorised to use HirePOS, including a subscriber, and any users they wish to grant access rights to, who is responsible for a username and password combination connected to the subscribers account and database.
You or Your means both you as a person, and also any business, company, or entity that you are an authorised representative of.
Following are general terms that additionally help provide context to the rest of the provisions in these terms.
We agree to supply, and you agree to use, the HirePOS software on the terms and conditions set out in these terms of use.
If you are a subscriber or an invited user of the subscriber, we grant you the right to use our services, to the extent permitted by your pricing plan and chosen features, for as long as the subscriber continues to pay for the subscription, until the subscription is terminated, or until your user account is made inactive.
The minimum term of your subscription is equal to one subscription period as described in section 3b. The minimum cost of using the HirePOS software, excluding any ‘free trial’ periods is equal to one instance of the pricing plan you select when commencing your subscription. Your pricing plan is defined by a combination of the provisions in section 3b, together with the specific terms of your pricing plan, which form part of these terms of use.
You agree that you are wholly responsible and liable for the acts and omissions of any invited users in connection with the HirePOS software, as if they were your acts and omissions. You accept all liability for any unauthorised use of any access provided to invited users, and any resulting loss or claim (excluding any unauthorised use directly attributable to a fault on our part)
HirePOS is a multi-user system, which allows for several different access levels which users can be set at. The first account created with a new subscription will be a full ‘administrator’ account, with the highest level of permissions on the system. Any subsequent invited users will start with a limited access level, and will need to be adjusted to suit the level of access you wish to give them. It is important that you, your other elected administrators, and your users understand the importance of correctly assigning access to the system.
Excluding any free trial period, you are required to pay for a subscription in order to access HirePOS, and your pricing plan will be based on the features and functionality you select, as laid out on our pricing page. Your chosen pricing plan, and any terms within form part of these terms.
New potential subscribers are offered the opportunity to try HirePOS obligation free for a specified amount of time. At any time during the trial, you are able to commence a subscription, with the option to continue on with your trial data, or start fresh with an empty database. If your trial period expires before you commence a subscription, you will no longer be able to access the software until a subscription is started, and the first subscription period is paid for in full.
We offer subscriptions to the HirePOS software on a pay-in-advance, calendar-month basis. Subscription fees for each calendar month are generally invoiced on the first day of that month and cover the period from the first day through to the last day of that calendar month.
Where a new subscription commences part way through a calendar month, we may charge a pro-rata amount for the remainder of that calendar month. The subscription will then move to the normal calendar-month billing cycle from the first day of the following month.
Because subscriptions are paid in advance, reductions made during a calendar month, including making users inactive, reducing user quantities, disabling modules or features, or otherwise reducing the components of your Pricing Plan, will generally take effect for billing purposes from the commencement of the next calendar month. No refund or credit is ordinarily provided for the unused portion of the current prepaid calendar month unless required by law or expressly agreed by us.
Where you make a change during a calendar month that increases the cost of your subscription, including adding users, modules, features or other billable services, we may charge a separate pro-rata amount for the remainder of the current calendar month. The increased subscription amount will then form part of your regular subscription billing from the commencement of the next calendar month.
At the conclusion of each Subscription Period, your subscription and these terms will continue for the following Subscription Period unless the subscription is terminated by you or us in accordance with section 9 of these terms.
At our discretion, we may offer a longer Subscription Period or alternative billing arrangement by agreement with you. Unless otherwise expressly agreed, all other provisions of these terms will continue to apply.
We may change the way Subscription Periods or billing cycles operate where reasonably necessary for operational, technical, regulatory, product or billing reasons. Any such change will not apply retrospectively. Where a change materially affects your billing cycle or subscription obligations, we will provide reasonable notice before the change takes effect and you may terminate your subscription in accordance with section 9 if you do not wish to continue under the changed arrangement.
Your HirePOS subscription consists of the Core subscription price together with any additional billable users, modules, branches, integrations or other subscription components that apply to your account. The combination of these components determines your overall subscription price.
A User is any user login account set up on your system. Active users may be included when calculating your subscription user count and may be subject to a monthly fee according to your pricing plan.
Your subscription price may change when users, modules, features, branches or other billable subscription components are added, removed, enabled, disabled or otherwise changed.
Where a change increases the cost of your subscription during a calendar month, we may charge a separate pro-rata amount for the remainder of that calendar month. The increased amount will then be included as part of your regular subscription billing from the commencement of the next calendar month.
Where a change reduces the cost of your subscription during a calendar month, the reduction will generally take effect for billing purposes from the commencement of the next calendar month. As the current calendar month has already been billed in advance, reductions do not ordinarily result in a refund or credit for any unused portion of that month.
Depending on your region, your subscription fees or pricing plan may be expressed as inclusive or exclusive of applicable taxes. Be sure that you have noted how your price has been expressed, and are aware of any additional fees or taxes you are likely to see on your bill.
We understand that circumstances can arise where payments are delayed. At our discretion, we may allow continued access to HirePOS for a period of time while subscription charges remain unpaid.
Any unpaid subscription invoice, pro-rata subscription charge or other amount payable under your Pricing Plan remains due and payable. Continued access to HirePOS while an amount is overdue does not constitute free access, a waiver of the amount owing, or an extension of your Subscription Period.
If an overdue amount remains unpaid for a period that we consider unreasonable, we may suspend your access to HirePOS and may subsequently terminate your subscription in accordance with section 9b.
If you are experiencing hardship, have fallen victim to disaster or are undergoing other financial difficulties, we encourage you to contact us as you are able to discuss the situation, and work with us to devise a mutually agreeable solution. At our discretion and without obligation, we may agree with you to grant an extension, waiver or similar arrangement.
Should any temporary waivers to these terms arise from such a discussion, they are one-off in nature only and do not imply future waivers of the same or any other kind and any un-waived terms will remain entirely operational and enforceable.
We may change our subscription pricing from time to time. Any pricing change will apply prospectively only and will not require you to pay additional amounts for previous Subscription Periods.
Where a pricing change materially increases the amount payable for your subscription, we will provide you with reasonable notice before the new pricing takes effect. Unless otherwise agreed, the new pricing will take effect from the commencement of a future calendar-month Subscription Period.
If you do not wish to continue your subscription at the new pricing, you may notify us before the new pricing takes effect and terminate your subscription without being required to continue under the increased pricing. Any amounts already due or payable for periods before termination will remain payable.
At our discretion, we may elect to offer a private pricing agreement in cases where there are reasonable and agreeable benefits for both parties. In this case, this specific pricing agreement will replace the pricing plan described in section 3c, and take its place as a part of these terms. All other provisions and points in these terms remain operational and enforceable.
As a normal part of using our services, you will enter, upload, or import data into our systems. We do not assume ownership of that data. However,
We also collect and log data about your usage of our services, your location and IP address, and other observable data points while you are using our software (usage data) as described in our privacy statement.
In granting us a licence to your data and using our services, you are permitting us to, without limitation:
Our privacy statement outlines in more detail how we handle your data.
In order to provide some of the features in HirePOS, and to offer you effective support, your data may be made accessible to our related companies, our service providers, our support providers, and professional advisors.
By accepting these terms, you warrant that you have all rights, permissions and authorities reasonably necessary to provide, upload, store and use the data you make available through HirePOS, and to grant us the licence described in section 4a.
You are responsible for any loss, liability, cost or third-party claim arising from a breach of this warranty, except to the extent that the loss or claim was caused or contributed to by our negligence, unlawful conduct, breach of these terms or other fault.
HirePOS v5 and its data are hosted on Microsoft Azure services. As such, Microsoft may also use your data, including personal information. This may be in order to, but is not limited to: diagnose or identify issues relating to the HirePOS software; design or develop security enhancements and improvements; or to generate statistical data to guide Microsoft’s product development and services. For more info on how Microsoft may use your information, please see their privacy statement at https://privacy.microsoft.com/en-ca/privacystatement.
As a part of its core service, HirePOS extends to you the use of an email sending facility via Twilio SendGrid.
SendGrid, in accordance with their respective terms of service and privacy policy, may use any data you elect to transmit via them, either through the SendGrid account that is made available to you by default with your HirePOS subscription, or one that you elect to create directly with them. Twilio’s privacy policy (at the time of writing) can be found here: https://www.twilio.com/legal/privacy.
Section 7 of these terms describe a range of third-party apps and products that you may opt to use or integrate your HirePOS subscription with. Make sure you have read and understood any terms and privacy documentation provided by these, or any other third parties before use. Innercircle Technology accepts no liability for any privacy breaches or misuse of data arising from the connection of third-party apps or services.
Where we have reason to believe that a data breach or other security incident may have exposed your data, we will assess and respond to the incident and will provide you with relevant information as reasonably appropriate in the circumstances. We will comply with any notification or reporting obligations that apply to us under applicable privacy and data protection laws. You remain responsible for assessing and complying with any separate notification, reporting or other obligations that apply to you in relation to the data you control or have entered into HirePOS.
We have implemented, and continue to improve upon a range of safeguards and security devices to best ensure the security of both your, and our, data. We are guided by best-practice, host our services on industry-leading infrastructure, and take security seriously at every step. However, despite our best efforts, it is impossible to provide absolute security, as no known electronic storage method is perfectly secure.
We will communicate suspected security violations to you where they relate to your account.
HirePOS includes native two-factor authentication and may also support optional single sign-on (SSO) authentication through supported identity providers, including Microsoft and Google, where available. These features are designed to provide additional security and authentication options beyond a username and password. You are responsible for enabling and appropriately using the security features made available to your account and for ensuring that your users follow appropriate security practices.
We own all parts, features, source code, concepts and design elements of HirePOS®, excluding content and elements owned by and licenced from others. We own HirePOS®. We have the rights in its design, development, user interface, experience, and exclusive control of its future development. We have rights in and control of all related copyrighted works, trademarks, works in progress, and other intellectual property in connection with HirePOS, including our documentation, and support material.
HirePOS allows you to connect your subscription with a range of external services and products to provide additional features and efficiencies. These services and integrations may be optional, may require you to subscribe directly with the third-party provider, may involve additional fees, and may be subject to separate terms and privacy policies published by that provider. You are responsible for reviewing and complying with any applicable third-party terms before connecting or using those services with HirePOS.
You agree that:
The third-party integrations described in this section are examples of integrations available at the time of writing and are not exhaustive. Third-party services may change, become unavailable or cease to be supported. We may add, modify, replace or discontinue integration options where reasonably necessary for technical, security, operational, commercial or product reasons.
Where reasonably practicable, we will provide notice of a material change that we expect will significantly affect a commonly used integration. We do not guarantee that any particular third-party integration or service will remain available indefinitely.
Following is a list of some key integrations that can be enabled, or are available for use in the HirePOS software at the time of writing. This list is not exhaustive, and we reserve the right to add or remove third-party access options at any time. We are not liable for any loss or claim arising from our decision to remove an integration option at any time in the future.
As a part of its core service, HirePOS extends to you, use of an email sending facility via Twilio SendGrid.
You agree not to use this tool for any malicious, unlawful or criminal purpose.
All email related tools within the HirePOS software require user input to use (including the set-up of any automated email tools), and as such we accept no liability or responsibility for any communications sent via your user account or HirePOS instance.
Use of the included email facility within HirePOS exposes your email communications to the SendGrid service, and by accepting these terms, you also accept the current terms and privacy policy of Twilio SendGrid as it applies to your data and communications. Twilio’s documentation relating to terms and privacy can be found here. https://www.twilio.com/legal/tos
HirePOS provides a means for you to connect to third-party services that allow you to charge customers cards, such as Pin Payments, Square, Tyro, and others.
You agree that you are entirely responsible for the use of these facilities, including any malicious, fraudulent, or otherwise illegitimate use, even as a result of unauthorised access to your user account or otherwise. HirePOS is not liable for any loss or claim arising from improper/unauthorised use of these features.
HirePOS has the ability to import transaction records from your bank via our bank feeds supplier illion Australia Pty Ltd (illion) www.bankfeeds.com.au. A significant amount of your personal information and banking data is captured by illion in accordance with their privacy policy (https://www.illion.com.au/privacy-policy-software-solutions/) and their general terms and conditions (https://www.illion.com.au/illions-terms-conditions/general-terms-conditions/)
The use of the bank feeds feature in HirePOS is entirely opt-in and is not automatically established without a series of direct actions from the user, including entering their banking username and password. By utilizing the bank feeds feature in HirePOS, you are agreeing to any applicable terms and conditions published by illion at the time of use.
Google Maps API is an opt-in feature that allows intelligent search, lookup, and autocomplete functionality right inside HirePOS. It is your responsibility to uphold your agreement with Google when integrating with HirePOS. Google may collect a significant amount of information when you use their services, in accordance with their privacy policy.
HirePOS allows you to connect supported workflows with Zapier. Your use of Zapier is subject to the provisions relating to third-party services and API and automated access in this section, together with any applicable terms and privacy policies published by Zapier.
HirePOS allows the user to elect to send outbound mail from HirePOS via an SMTP connection to a mail server they control. By accepting these terms, you agree that you are responsible for ensuring that you are not in breach of any terms or other agreement should you elect to send mail from HirePOS via a mail server you control. We accept no liability for any loss or claim relating to the integration with or use of email services we do not directly control.
HirePOS allows you to connect your SMS express account to HirePOS in order to be able to send SMS messages directly from the app. You agree that you are solely responsible for any fees, charges, losses, or claims that arise from your use of this feature, and that HirePOS will not be liable for the content sent via, or any consequences arising from your use of, this feature.
HirePOS has the ability to import/export directly with several accounting software packages, such as Xero, MYOB, and Quickbooks. These services are subject to their own terms and conditions, fees and charges, and are provided to you independently of HirePOS.
HirePOS may provide application programming interfaces (APIs), webhooks, integration services and other methods that allow external applications, services and automated processes to exchange data with HirePOS.
You are responsible for any application, integration, script, automation platform or other service that you connect to HirePOS, including any access granted to it, any credentials or authentication tokens used by it, and any data that it reads, creates, modifies, deletes or transmits on your behalf.
You must take reasonable steps to keep API keys, authentication credentials, access tokens and other connection details secure. You must not knowingly share credentials in a manner that allows unauthorised access to HirePOS, and you are responsible for disabling or replacing credentials if you believe they have been compromised.
API and automated access must be used only for legitimate purposes connected with your authorised use of HirePOS and must comply with these terms, any API documentation or technical requirements we publish, and any applicable usage limits, rate limits or security controls.
You must not use the API, browser automation, scripts, bots or other automated methods to bypass access controls, security measures, usage restrictions, subscription limits or functionality that is not otherwise made available to your account.
We may apply or change technical limits to API or automated access, including rate limits, usage limits, authentication requirements, available endpoints or other controls, where reasonably necessary for security, reliability, performance, product development or fair use of the service.
We may restrict, suspend or disable API or automated access where we reasonably believe it is causing or contributing to a security risk, excessive load, instability, unauthorised access, misuse of the service or a breach of these terms.
We may add, modify, replace or discontinue API endpoints, fields, methods or other integration functionality from time to time. Where reasonably practicable, we will provide notice of material changes that we expect may affect commonly used integrations; however, we do not guarantee that any particular API endpoint or integration method will remain available indefinitely.
Where you use a third-party integration platform, including services such as Zapier, that provider may separately collect, process, store or transmit your data. Your use of that third-party service is subject to its own terms and privacy practices, and you are responsible for ensuring that its use is appropriate for your circumstances.
Any fees, usage charges or subscription components that apply to API access, integrations or automation form part of your Pricing Plan and may be charged in accordance with section 3 of these terms.
You may choose to use artificial intelligence services, automated agents, software robots, integration platforms or other automated tools in connection with HirePOS. This may include tools that access HirePOS through an approved API or, where permitted, interact with HirePOS on your behalf through the user interface.
You are responsible for any automated tool that you authorise to access or interact with your HirePOS account, including any actions it performs, data it accesses, creates, modifies or deletes, and any communications, transactions or other records generated as a result of its use.
You must ensure that any artificial intelligence or automated service you use with HirePOS has only the access reasonably required for its intended purpose and is used in accordance with applicable laws, these terms, our API requirements and the terms and privacy policies of the relevant third-party provider.
Where you provide HirePOS data to an artificial intelligence or other third-party service, you are responsible for ensuring that you have the necessary authority to disclose that data and that its collection, processing, storage and use by the third party is appropriate for your circumstances.
Automated tools must not bypass or interfere with HirePOS security controls, access restrictions, rate limits, authentication requirements or other technical safeguards. We may restrict, suspend or disable automated access where we reasonably believe it is creating a security risk, materially affecting the performance or availability of HirePOS, accessing the service in an unauthorised manner or otherwise breaching these terms.
Where an automated or artificial intelligence system is used to make or initiate important business, financial, employment, safety or legal decisions, you are responsible for implementing appropriate human review before relying on or acting upon those decisions.
Unless expressly authorised by us, HirePOS data, documentation, software, interfaces or other content must not be systematically extracted or used to train, fine-tune or develop an artificial intelligence or machine learning model.
We work to ensure the best possible availability of HirePOS and its associated services. However, occasionally events out of our control can limit the availability of, or your access to, our services. Where possible, we will always forewarn our users of expected downtime.
HirePOS is a service provided over the internet. Access issues can occur at any time, for any reason, and are often not within our control. Whenever we become aware of an access issue, we will assess the nature of the interruption, however, no guarantees can be provided on your ability to access our services and the data within at any particular time.
We use a system that affords us the ability to develop updates and perform most maintenance tasks without appreciably affecting the end user's access to, or experience with the HirePOS software. However, occasionally small interruptions to some services or features can occur as a part of a maintenance task or update. We will try to warn our users wherever an interruption is expected, however, this is not always possible.
It is impossible to provide a guarantee against data loss when using any electronic storage system. As a part of these terms, you agree that you are responsible for maintaining copies of all data you import, enter, or otherwise input into HirePOS. To assist you in this, HirePOS provides facilities for you to easily download copies of your items, customers, and suppliers at any time, along with a large range of reports that can be exported in CSV format.
Any liability arising from availability, disruption or data loss is subject to section 11 of these terms.
Should you wish to terminate your subscription, you may do so by providing us with at least one month’s written notice, addressed to admin@hirepos.com.au (as per section 15 of these terms).
Your subscription will terminate at the end of the calendar-month Subscription Period in which the required notice period expires.
You remain responsible for all subscription fees and related charges up to and including the final day of your final Subscription Period.
As subscriptions are billed in advance, no refund or credit will ordinarily be provided for any unused portion of a Subscription Period, regardless of the reason for termination, unless required by law or expressly agreed by us.
We may terminate your subscription by providing you with at least one month’s written notice. Where we terminate your subscription in this way, your subscription will ordinarily terminate at the end of the calendar-month Subscription Period in which the notice period expires.
We may also suspend or terminate your subscription, including access to HirePOS and your data, where reasonably necessary in any of the following circumstances:
Where practicable and appropriate in the circumstances, we will take reasonable steps to notify you and provide an opportunity to remedy the issue before suspending or terminating your subscription. We may act immediately where delay could reasonably expose us, HirePOS, our providers, other users or third parties to material security, legal, financial or operational risk.
Where an immediate suspension or termination occurs, we will notify you as soon as reasonably practicable.
As subscriptions are billed in advance, no refund or credit will ordinarily be provided for amounts already paid, unless required by law or expressly agreed by us.
We may retain data relating to terminated subscriptions for a reasonable period after termination, subject to our legal, operational, security and data-retention requirements.
We may remove your data earlier if we can reasonably conclude that you have obtained a copy of all the data stored on our services. For example, if we have assisted you in retrieving your data, or if we have received written correspondence from you informing us that you are in possession of a copy of your data.
We will keep a copy of your personal data, statistical data, and other data for as long as we have ongoing business needs with it. As soon as we no longer require any identifying or personal data, it will be removed. You may, in writing, request that we anonymize any such data relating to you
Following termination of your subscription, you are responsible for ensuring that you have retained or exported any data that you require for your business, legal, tax or record-keeping purposes.
Where your subscription has been terminated by you, or by us because subscription fees or other amounts remain unpaid, we may require any outstanding amounts to be paid before providing further access to HirePOS or assistance with data retrieval.
Where temporary access to HirePOS is reasonably required so that you can retrieve or export data after termination, we may offer a temporary reactivation or data-retrieval arrangement. We may charge a reasonable fee for that access or assistance, which may be based on the value of one month of your most recent Pricing Plan.
Where we have terminated your subscription for reasons other than non-payment, we will take reasonable steps, where practicable and lawful, to provide you with an opportunity to retrieve or obtain a copy of your data.
We may restrict or refuse direct access to HirePOS where we reasonably believe that providing that access would create a material security, legal, operational or misuse risk. Where direct access is not appropriate, we may instead provide data through another reasonable method where practicable.
Any data retrieval remains subject to section 9c, our legal and data-retention obligations, and any amounts that remain lawfully due and payable.
Whilst using the HirePOS software and its broader services (including support and sales communications) you may become aware of confidential information about Innercircle Technology, HirePOS, our employees or contacts. By accepting these terms you agree to take all reasonable steps to maintain the confidentiality of such information.
This confidentiality does not apply if you are required to disclose such information to regulatory or legal authorities.
You are responsible for your use of HirePOS and for the acts and omissions of your authorised users in connection with your HirePOS subscription.
To the extent permitted by law, you indemnify us against reasonable losses, liabilities, costs and expenses that we incur as a direct result of a third-party claim arising from:
This indemnity does not apply to the extent that the relevant loss, liability, cost or expense was caused or contributed to by our negligence, unlawful conduct, breach of these terms or other fault.
We will take reasonable steps to mitigate any loss for which we seek indemnification under this section.
Nothing in these terms excludes, restricts or modifies any guarantee, warranty, right or remedy that cannot lawfully be excluded, restricted or modified.
Subject to those non-excludable rights, and to the extent permitted by law:
The liability cap in this section does not apply to the extent that liability cannot lawfully be limited or excluded.
Subject to section 16b, we disclaim all warranties, express or implied, including any implied warranties of non-infringement, merchantability and fitness for a particular purpose. Our services, software, and the features and functions within are provided to you on an “as is” basis.
However,
Although not exhaustive, following is a list of some things that you must never do. This list is designed to guide you in establishing a general idea of what is never allowed. If you are not sure if a particular action is permitted, you are encouraged to ask.
You must never:
You must not use our services in violation of any laws that apply to you, including any export or trade embargos.
If you have a concern or dispute relating to HirePOS or these terms, we encourage you to first contact our support team at hirepos@hirepos.com.au so that we can attempt to resolve the matter informally.
You and we agree to make reasonable efforts to resolve any dispute in good faith before commencing formal legal proceedings, except where urgent or interim relief is required.
If a dispute cannot be resolved informally, either party may pursue any rights or remedies available through the courts, tribunals or other dispute-resolution bodies having jurisdiction under section 16f of these terms.
We may update these terms from time to time to reflect changes to HirePOS, our business practices, applicable laws or regulations, security requirements, third-party services, or other reasonable operational requirements.
Changes to these terms will apply prospectively only and will not alter rights or obligations that arose before the change took effect.
We may make minor, administrative or clarifying changes without prior notice where those changes do not materially reduce your rights or increase your obligations under these terms.
Where a change materially affects your rights or obligations, we will provide reasonable advance notice by email, through HirePOS or by another reasonable method before the change takes effect.
If you continue to access or use HirePOS after a change to these terms takes effect, you will be taken to have accepted the updated terms.
If you do not wish to continue your subscription as a result of a material change to these terms, you may notify us before the change takes effect and terminate your subscription without being required to continue under the changed terms. Any amounts already due or payable for periods before termination will remain payable.
You agree that communications between you and us in relation to HirePOS may be provided electronically. We may send notices to the email address associated with your HirePOS subscription or user account, through notices displayed within HirePOS, or by another reasonable electronic method.
You may provide notices to us by email to hirepos@hirepos.com.au for software, support and general matters, or admin@hirepos.com.au for administration, accounting, legal or official matters.
You are responsible for ensuring that the email addresses and contact details associated with your subscription remain current.
Should any section, point, part, or provision of these terms be unenforceable by either party, due to jurisdiction, region, or otherwise, that particular provision will be considered non-applicable within the terms. However, the remainder of the terms will continue to operate unaffected and will remain enforceable. Should the number of provisions that are inoperable or unenforceable alter the basic agreement between you and us, we reserve the right to terminate your subscription and any related contract as per section 9b.
In some regions, states, or countries, there may be non-excludable warranties, guarantees, or other rights upheld by law. These terms do not exclude, modify, or attempt to otherwise affect these, and should not be taken as such. Any non-excludable guarantee or warranty provided by law apply in these terms.
Outside of any non-excludable warranties or guarantees, we are bound only by the direct provisions stated in these terms.
Our liability for any breach of a non-excludable guarantee or warranty is limited to either replacing or paying the cost of replacing the relevant service, unless directed otherwise by the non-excludable warranty or guarantee.
Any representations or warranties made by our staff before you subscribe to HirePOS do not form part of these Terms and are not effective unless expressly set out in these Terms. Any waiver of our rights or powers under these Terms may only be given in writing signed by our authorised officer.
Should we elect not to act, enforce, or pursue any part or provision of these terms at any point, that waiver, whether implied or official, will not be deemed to be a waiver of a subsequent breach of the same or other provision of the terms.
No part of these terms is to be construed as implying or constituting a partnership, joint venture, employment or similar relationship between you and us, you and our providers or suppliers, or you and any other subscriber or user.
These terms are governed by the laws of Victoria and the courts of Victoria have jurisdiction over the parties to these terms.
These terms are governed by the laws of New Zealand and the courts of New Zealand have jurisdiction over the parties to these Terms (being you and us).
If you would like to contact us, please do so via any of the following methods:
Email (Preferred):
admin@hirepos.com.au
Phone:
+61 07 4015 3206 (Head Office - Cairns, Queensland)
+61 03 9020 1336 (Victoria)
+61 02 8006 5578 (New South Wales)
Mail:
Innercircle Technology Pty Ltd
Boland’s Centre
PO Box 5419
Cairns QLD 4870